Card terminals

Fra Viteboka

English

For Norwegian version, click here: Kortterminal

Taking payment

  • Press OK
  • Insert amount and press OK
  • A window will apear with the following:
Beløp= <Amount to be paid>
Total= <Amount the customer wishes to pay>
  • When this window apears, gir the customer the terminal and the customer will input the amount she he wishes to pay.
TIP: Customers can pay more than they have to, this is tips for the volunteers.
  • When the customer has payed a receipt will come out that states how much they have payed and tipped.

Things that can fail:

  • Customer presses cancel (avbryt)
  • No network contact.
  • Customer doesn´t have enough money in their account.

Check the last payment

Sometimes you may not be able to register that the customer has payed, to check this do the following:

  • Press the MENU button
  • Scroll to Kopimeny and press OK (Or press 5 to get there quicker)
  • Scroll to Siste kunde and press OK (Or press 1 to get there quicker)
  • A receipt from the last customer will appear it will read if the transaction went through, got canceled or if anything else went wrong.

Make a Z-rapport for the settlement.

  • Press MENU
  • Scroll to Operatørmeny and press OK (Or press 7 to get there quicker)
  • Scroll to Rapporter and press OK (Or press 1 to get there quicker)
  • Scroll to Z-total and press OK (Or press 3 to get there quicker)
  • You will then get the Z-rapport from the terminal

Make a X-rapport

Sometimes it can be practical to check how much has come in on a terminal during the evening, to check this, do the following:

  • Press MENU
  • Scroll to Operatørmeny and press OK (Or press 7 to get there quicker)
  • Scroll to Rapporter and press OK (Or press 1 to get there quicker)
  • Scroll to X-Total and press OK (Or press 3 to get there quicker)
  • You will then get the X-rapport from the terminal

Check the last Z-rapport:

Sometimes one might loose the Z-rapport from the terminal while doing the settlement. Don´t panic! This can be solved by printing out a copy of the last one printed (this is probably the one you lost)

  • Press MENU
  • Scroll to Operatørmeny and press OK (Or press 7 to get there quicker)
  • Scroll to siste Z-total and press OK (Or press 3 to get there quicker)
  • You will then get a copy of the last Z-rapport from the terminal, and can continue with the settlement!